Simple Steps to Reactivate Your Dormant DraftKings Account

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So, you’ve taken a break from DraftKings, but now you’re ready to jump back in. Maybe you’re missing the thrill of fantasy sports, or perhaps you’re eager to try your hand at their new casino games. Whatever your reason, reactivating your DraftKings account is a straightforward process.

In this guide, you’ll discover the steps to get your DraftKings account up and running again. We’ll walk you through the process, ensuring you won’t miss a beat when it comes to your favorite sports or games. Whether you’re a seasoned player or a newbie, this guide is your ticket back into the action.

Check DraftKings Policies

Before aiming to reactivate your DraftKings account, it’s crucial to understand the platform’s policies. This step ensures you’re on solid footing, prevents any unnecessary hiccups and significantly smoothes your return process.

First off, ensure that you confirm your eligibility. DraftKings clearly states that all users must be at least 18 years of age or 19 if you reside in Nebraska or Alabama, or 21 if you’re a resident of Massachusetts. Be sure to verify that your state’s laws align with the DraftKings age requirements.

Next, acquaint yourself with DraftKings’ geolocation policy. They operate legally in the following states:

  1. Arizona
  2. Colorado
  3. Illinois
  4. Indiana
  5. Iowa
  6. Michigan
  7. New Hampshire
  8. New Jersey
  9. Pennsylvania
  10. Tennessee
  11. West Virginia
  12. Wyoming

You need to be physically in one of these states to make a wager. It’s essential to double-check your location settings to avoid any potential issues.

A crucial part of DraftKings’ policies involves responsible gambling. They’re adamant about promoting and supporting responsible gambling and offer multiple tools to help users manage their gambling activities. Tools such as time-out periods, deposit limits, and self-exclusion periods are available to ensure you’re back on track with your budget and time management.

Lastly, note that DraftKings requires documents to verify your identity during reactivation. Do a quick inventory of required identification documents, like your government-issued ID and proof of address, to speed up the reactivation process.

By fully understanding and adhering to DraftKings’ policies, you can reactivate your account confidently and without unnecessary hiccups. With your fundamentals solid, you’ll be back in the game, wagering, and winning in no time.

Review Account Status

In the journey to reactivate your DraftKings account, it’s pivotal to review your account status. There’s a myriad of reasons why DraftKings may deem your account inoperative. These might include policy violations, dormant account status, or account security investigations.

If you’ve been off the grid for an extended period, your account might be labeled as dormant. Put into place to protect users, DraftKings deactivates accounts that have been inactive for over two years. Don’t fret though, reversing this is a simple process. Here’s what you need to do:

  1. Open the DraftKings website or their mobile application.
  2. Navigate to the ‘Log In’ button and provide your registration details.
  3. You’ll be notified that your account is inactive. Click on ‘Reactivate Account’.
  4. An email will be sent to your registered email with a link to reactivate your account.

DraftKings prides itself on promoting a fair and secure environment for all users. It has strict policies for policy violations. If your account was deactivated due to policy violations such as multi-accounting or misrepresentation of personal details, your route back might be a bit more challenging. Reach out to DraftKings’ responsive support team. They’re quick to help users understand the violations and guide them on the path to resolution.

Account security is a primary concern. Should DraftKings suspect any fishy activity on your account such as suspicious login attempts or potential account hacks, they could disable your account to protect your interests. Your account status will be ‘Under Security Review’. To resolve this:

  1. Contact DraftKings security via their email – [email protected].
  2. Relay your concerns and provide any significant details.
  3. They will guide you on the subsequent steps.

Understanding your account status is not just crucial for the reactivation process but is a key step towards ensuring your return to the DraftKings platform is smooth and hassle-free. Account state knowledge can steer you towards the right steps to take, enabling a return to the fun-filled, adrenaline-pumping world of sports betting and gaming on DraftKings.

Update Account Information

Now that you’ve taken steps to reactivate your DraftKings account and know the importance of understanding your account status, it’s time to update your account information. This is a vital step to ensure that all your account details are current and that you’re ready to get back into the game.

To make this process a breeze, we’ll guide you through each step:

1. Log in to your DraftKings account: Using your preferred browser, visit the DraftKings website and use your login credentials to access your account. Remember, you’ll need to have already reactivated your account to do this successfully.

2. Navigate to account settings: Once you’re logged in, look for the ‘Account Information’ or ‘Settings’ tab. You’ll typically find this in the upper right-hand corner or within a dropdown menu under your profile icon.

3. Update your details: In the settings menu, you’ll find an option to update or edit your account details. It’s essential to attentively review all the fields – names, email, password, address, and the like – making changes where necessary. When updating this information, you should provide the most recent and accurate details for a seamless DraftKings experience, ensuring that both communication and transactions happen smoothly.

4. Save Changes: After you’ve meticulously gone through all the information and made necessary updates, don’t forget to click ‘Save Changes’ or an equivalent button.

5. Security check: Often, after making changes, DraftKings might require a security check such as confirming your email or mobile number. You’ll receive a confirmation link or code to affirm your identity.

Always remember privacy is paramount. DraftKings has a robust security policy, so rest assured that your data is safe and only used for account management and service provision.

Further along in your DraftKings journey, remember to keep an eye on your account activity and update your personal details as needed. Staying diligent in account management is the secret to making the most out of your DraftKings experience. With your reactive and updated account, welcome back to the fun and thrilling world of DraftKings sports betting and games.

Verify Identity

In an era where identity theft is rampant, it’s more crucial than ever to ensure your personal data is secure. In line with this, DraftKings takes user verification very seriously. This isn’t just to protect them but also to protect you.

  1. After you’ve updated your account information, navigate to ‘Verify my Account’ under ‘Account Information.’
  2. Here, you’ll find multiple ways to verify your information. DraftKings uses a multi-step verification process, including email, mobile number, and ID verification.
  3. Start with email verification. DraftKings will send a confirmation link to your registered email. Click on this link to verify your email.
  4. Next, verify your mobile number. DraftKings will send a code to your registered mobile number. Enter this code on the ‘Verify my Account’ page.
  5. Finally, for ID verification, DraftKings requires a clear, color photo of a government-issued ID (passport, driver’s license, or ID card). Make sure you capture both sides of the ID. Upload the image files directly from your mobile device or desktop.

Keep in mind, the upload limit is 5 MB per file. The platform supports jpg, png, or bmp file formats. Make sure the name on your ID matches the name you’ve registered with DraftKings, which should match your legal name exactly.

While this may seem tedious, it’s all a part of DraftKings commitment to providing a safe gaming environment. This rigorous process prevents fraudulent activity and assures that your winnings will always end up in the right hands.

On a final note, if you face any issues while verifying your identity, don’t hesitate to contact DraftKings Customer Support. They’re available 24/7 to assist with any account-related matters. The aim here is to ensure that you can focus on enjoying your gaming experience, knowing you’re protected at all times.

Reactivate Account

Now that you’ve shared an in-depth understanding of updating profile information and meticulous security measures, it’s time to learn how to reactivate your DraftKings account.

If your account has been inactive for a while, don’t worry. DraftKings created an uncomplicated way to reactivate it. The reactivation process can be completed in the following comprehensive steps:

  1. Begin by accessing the DraftKings website or mobile app. The platform is user-friendly, ensuring you can easily navigate your way through.
  2. Upon opening the application, locate and click on the ‘Sign In’ button. Typically, this is located at the top right-hand corner of the home page.
  3. Enter your username (or email address) and password. Make sure to enter these correctly, as discrepancies can hinder successful sign-in attempts.
  4. If you’ve forgotten your password, simply click on the ‘Forgot Password?’ link and follow the prompted steps.

Next comes the critical step – contacting their customer support.

  1. After signing in, proceed to contact DraftKings Customer Support. You can find the ‘Contact Us’ or ‘Help’ option either at the bottom of the homepage or in the ‘Menu’ section of the mobile app.
  2. Request account reactivation. Once Customer Support is contacted, kindly request that your account be reactivated.

Remember, being truthful and clear during the reactivation process will aid in its success. If DraftKings asks you for any additional account-related information or documentation, providing them promptly will expediate the reactivation process.

Still struggling to reactivate your account after following these steps? Don’t hesitate to reach out to DraftKings Customer Support again. They’re there to assist and ensure that your gaming experience is uninterrupted and enjoyable.
Remember, DraftKings values customer satisfaction very highly and so, they’ll want you back in the game as soon as possible.

So there you are. Picture yourself back in the gaming sphere, making strategic betting decisions, and scaling the leaderboard once again. Exciting times ahead, isn’t it?


Reactivating your DraftKings account isn’t a daunting task. It’s as simple as signing in, reaching out to customer support, and providing the necessary information. Remember, DraftKings is committed to helping you get back to the gaming action as quickly as possible. They’re all about ensuring you have a seamless, enjoyable experience. So, if your account goes dormant, don’t worry. With DraftKings’ dedicated customer support, you’ll be back in the game in no time.

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